Corporate social responsibility

CORPORATE SOCIAL RESPONSIBILITY POLICY

Our Commitment to Sustainable Business

This document outlines Pixel’s intent to work in a responsible and sustainable way. It sets out the policies which guide our operation and our overall approach to the five key areas of sustainable business: People, Communities, Ethics, Environment and Quality.

CSR and Sustainability are terms used often, and often misunderstood. They are also fast-moving concepts – subject to continuous change as global understanding of these areas improves and the bar is raised higher.

Because of this, we do not claim to have all the answers. However, we do believe we have the right attitude and the very best intentions – and firmly commit our business always to change and improve whenever new ideas show us better ways of working.

When our clients work with Pixel we will ensure they can trust us to provide quality, effective services and solutions – all safely delivered within the parameters of this policy, protecting both their brand reputation and ours.

  1. Our People

Pixel  is passionate about its people and believes strongly that we can only meet our business objectives through a well-trained, empowered and motivated workforce who also enjoy working with us.

We aim to be a fair and respected employer, one valued by its employees.

Our Commitment:

“Pixel will offer fair and equal employment opportunities for all – regardless of gender, race, religion, or age. We will provide a good quality working environment, with comfortable facilities, the most appropriate technology and equipment, and individual attention to career planning and support.

We will always provide the right level of health and safety equipment and training. We aim to not just meet, but exceed, the necessary legislation.

We will communicate properly our company aims, values and objectives, and consult our people about all relevant issues.”

  1. Our Community

We intend to operate our business always to the highest standards. This also affects our behaviour in respect of the community in which we operate and other organisations with which we come into contact.

In our local area, we will seek actively to be involved in community projects and initiatives, business mentoring and charity contributions, to extend our value to the local economy and community. We will engage constructively and shape our activities so that our business is always regarded as a valued and listening contributor to local life.

Our Commitment:

“Pixel  view our local community as an asset and one in which we should fairly invest and give-back to through wide-ranging means. Ultimate measurement is demonstration that our community is enhanced as a result of the Pixel  business operating within it.”

  1. Our Ethics

We will apply the highest possible business ethics in all our supplier relationships focussing on integrity, professionalism and standards.

An important aspect of our work involves buying materials in overseas marketplaces. Wherever we buy, we will apply the same high standards that we apply to our own local operation plus additional diligence in relation to the pertinent additional risks.

Our Commitment:

“All Pixel personnel responsible for supplier relationships shall be trained in and abide by the Chartered Institute of Purchasing and Supply ‘Personal Code of Ethics’.

All Pixel suppliers shall have completed and passed the Pixel ‘EEQ (Ethical, Environmental & Quality) Commitment’ prior to achieving ‘approved supplier’ status. The Ethical element of this commitment will achieve standards outlined within the SA8000 accreditation by Social Accountability International, the leading international benchmark for ethical compliance.

Further, random audit programmes shall be undertaken by both Pixel and independent, accredited and recognised bodies, to ensure information contained within the ‘EEQ Commitment’ is executed satisfactorily.”

  1. Our Environment

Pixel seeks to operate its business in a sustainable way, which minimises our impact on the environment. We operate a process of continuous improvement that reacts quickly to new advice and will seek always to apply the most up to date standards.

This takes account of several factors. Internally the approach manifests itself through the intelligent and minimal use of resources such as energy and water and effective waste handling, promoting multi-material recycling with zero-tolerance to landfill.

Externally we shall ensure that product suppliers hold similar values and have a process-driven approach in this area. We shall enter consult with clients on environmentally positive alternatives when developing merchandise programmes as well as ensuring continual focus with transport partners on programmes to reduce emissions impact.

Our Commitment:

“Pixel will work to the standards of ISO 14001 and ISO9001, the internationally accepted standards for development and execution of an effective Environmental Management system. ”

  1. Our Quality

Pixel recognises Quality is the cornerstone of our business. Without the provision of a quality service and quality products we will not have a sustainable business.

Our Commitment:

“Internally, all Pixel managers will have quality-orientated SMART objectives for their departments which shall be regularly reported, analysed and reviewed.

Product sourcing quality comprises both Quality Assurance and Quality Control. QA is the “designing-in” of quality prior to manufacture through the pertinent testing of a particular product to relevant standards. QC is the post-manufacture control of this, minimising the risk of sub-quality product reaching consumers.

Audit logs of QA and QC checks employed will be maintained for all sourcing activity.”

Slavery and Human Trafficking Statement for the 2016 financial year

This statement is made in accordance with Section 54, Part 6 of the Modern Slavery Act 2015 and sets out the steps that Bunzl plc, its subsidiaries and operating divisions (together “Bunzl”) are taking with a view to ensuring that slavery and human trafficking is not taking place in Bunzl’s
supply chain or in any part of its business.

About us, our operations and our supply chain

Bunzl is an international distribution and outsourcing Group with revenue in 2016 of £7.4 billion. We operate across 30 countries and are divided geographically into Business Areas covering North America, Continental Europe, UK & Ireland and the Rest of the World. Day to day management of the business, including procurement, is devolved to Business Area Heads in each of our operational geographies who are responsible, through the Chief Executive, to the Board of Bunzl plc. Although we are a decentralised Group which gives management autonomy to take decisions relating to our operations locally, our governance framework allows the Board to lead the Company in the right direction as we develop and pursue our future strategy, while ensuring that the tone of the Group’s culture and values is set from the top and that the standards established by the Board are maintained throughout the Group. Bunzl employs c. 16,000 people in sourcing, consolidating and delivering a wide range of nonfood consumable products across a variety of markets. We do not manufacture any of the products we supply and our supply chain is both extensive, numbering thousands of suppliers, and dynamic as we respond to expanding customer requirements.

Our commitment

Bunzl is wholly committed to respecting human rights across both our own operations and our supply chain. We also take appropriate action to ensure that all our employees understand our policy of eliminating forced labour, child labour and human trafficking and aim to ensure that our
suppliers apply this standard within their operations and their own supply chains.

Bunzl’s slavery and human trafficking risks

The majority of our businesses are based in North America, Europe and Australasia and are involved solely in the procurement, consolidation and supply of manufactured goods. In our view, the profile of our operations in terms of locations and roles therefore means that the risk of the use of forced labour is low.

The majority of our suppliers are based close to our selling companies, although we do import some products from lower cost areas, primarily south-east Asia, where we consider the potential risks of forced labour to be higher. In 2016 the Bunzl Risk Management Committee, chaired by the Director of Group HR, worked with consultants to complete a third party risk assessment to establish direct and indirect social risks, including modern slavery risks in our supply chain to allow us to focus our attention and resources on the areas of greatest exposure to risk. Geographically those areas that were identified as having the highest potential direct risk were India and Indonesia whilst China, Mexico and Turkey also showed elevated potential risk. Products with the highest potential risk were those made from rubber, plastics, textiles, pulp and paper.

As a follow up to this work, we have initiated the following actions:

  • We are strengthening our approach to communicate and enforce our Corporate Responsibility (‘CR’) policies in our supply chain by writing out to our suppliers, prioritising those in countries with elevated social risks, reminding them of our requirement that at least internationally recognised minimum requirements for workers’ welfare and conditions of employment are met both by them and in their own supply chains (including any sub-contractors).
  • We have set up a global sourcing working group with representatives from all of our business areas to provide greater transparency of social risks in our global supply chain and to coordinate and oversee actions planned and taken to mitigate those risks.

Policies in relation to slavery and human trafficking

For over ten years, Bunzl has adhered to a comprehensive suite of corporate responsibility policies that cover key impacts to our business. Our Employees policy requires all businesses to develop policies which reflect the UN Universal Declaration of Human Rights and local legislative
requirements together with other Group standards. Our Suppliers policy also requires compliance with internationally recognised minimum requirements for workers’ welfare and conditions of employment as defined by the International Labour Organization or the Ethical Trading Initiative, which specifically prohibit forced labour i.e. slavery and human trafficking. Full details of our policies can be found in the Responsibility section of the Bunzl plc website.

Our Employees policy is implemented and monitored by a team of human resource professionals and is reviewed by our internal auditors who periodically visit Bunzl locations and audit the operations to ensure that they meet the relevant standards. In addition we have a “Speak Up” policy providing a dedicated confidential reporting mechanism where employees can raise issues of concern.

Due diligence processes in relation to slavery and human trafficking in supply chains

The sustainability of our business is based on building long term partnerships with our suppliers. We have on a number of occasions written to the top 50% of suppliers by value to share policies on corporate responsibility to ensure their policies are compatible with those of Bunzl, including
no forced labour within their operations or within their own supply chains.

In 2008 Bunzl established its Global Sourcing team, comprising a procurement office and a quality assurance and quality control team based in Shanghai, who perform regular audits of our suppliers in Asia with a view to ensuring that they meet international standards. In 2016 the Global Sourcing team completed 449 supplier audits covering more than 90% of our spend in Asia. The team in Shanghai and the relevant Bunzl procurement professionals will work with suppliers to achieve acceptable standards in all areas of the audit, and where breaches are identified appropriate action is taken to address such breaches, in accordance with the Company’s policy. Bunzl reserves the right to cease a relationship with a supplier if it is found that unacceptable practices are being employed at any sites used for producing or sourcing Bunzl products and those suppliers fail to make improvements over an agreed timeframe or make no commitment to making the improvements required. Regular reports are submitted to the Bunzl plc Board of Directors summarising the audits that have been carried out and the material issues that have been identified from such audits and the follow up actions taken to address such issues.

Effectiveness and performance review
In 2016:

  • 16 calls were received through our “Speak Up” line. None of these related to modern slavery.
  • The Global Sourcing team performed 449 supplier audits covering suppliers in Asia. As a result of these audits, our Global Sourcing team has worked with 39 suppliers to improve their employment practices.

Staff training

  • All of our senior staff, including managers and procurement and sales executives, are required to complete the corporate responsibility e-learning modules that have been developed. These include information on our policies regarding corporate responsibility. Compliance is monitored by our HR departments.
  • Our Global Sourcing team comprises professional auditors who are trained in identifying and reporting social risks.

Looking ahead
Our objectives for 2017 are the following:

  • Launch a corporate responsibility training module which specifically covers social risks, including modern slavery.
  • Continue to ensure that our CR policies, including our requirements relating to social risks, are communicated and enforced adequately in our supply chain through communications with our suppliers and by expansion of our audit programme.

Approved by the Board of Bunzl plc on 21 June 2017 and signed on its behalf by Frank van Zanten, Chief Executive.

Slavery and Human Trafficking Statement for the 2016 financial year

This statement is made in accordance with Section 54, Part 6 of the Modern Slavery Act 2015 and sets out the steps that Bunzl plc, its subsidiaries and operating divisions (together “Bunzl”) are taking with a view to ensuring that slavery and human trafficking is not taking place in Bunzl’s
supply chain or in any part of its business.

About us, our operations and our supply chain

Bunzl is an international distribution and outsourcing Group with revenue in 2016 of £7.4 billion. We operate across 30 countries and are divided geographically into Business Areas covering North America, Continental Europe, UK & Ireland and the Rest of the World. Day to day management of the business, including procurement, is devolved to Business Area Heads in each of our operational geographies who are responsible, through the Chief Executive, to the Board of Bunzl plc. Although we are a decentralised Group which gives management autonomy to take decisions relating to our operations locally, our governance framework allows the Board to lead the Company in the right direction as we develop and pursue our future strategy, while ensuring that the tone of the Group’s culture and values is set from the top and that the standards established by the Board are maintained throughout the Group. Bunzl employs c. 16,000 people in sourcing, consolidating and delivering a wide range of nonfood consumable products across a variety of markets. We do not manufacture any of the products we supply and our supply chain is both extensive, numbering thousands of suppliers, and dynamic as we respond to expanding customer requirements.

Our commitment

Bunzl is wholly committed to respecting human rights across both our own operations and our supply chain. We also take appropriate action to ensure that all our employees understand our policy of eliminating forced labour, child labour and human trafficking and aim to ensure that our
suppliers apply this standard within their operations and their own supply chains.

Bunzl’s slavery and human trafficking risks

The majority of our businesses are based in North America, Europe and Australasia and are involved solely in the procurement, consolidation and supply of manufactured goods. In our view, the profile of our operations in terms of locations and roles therefore means that the risk of the use of forced labour is low.

The majority of our suppliers are based close to our selling companies, although we do import some products from lower cost areas, primarily south-east Asia, where we consider the potential risks of forced labour to be higher. In 2016 the Bunzl Risk Management Committee, chaired by the Director of Group HR, worked with consultants to complete a third party risk assessment to establish direct and indirect social risks, including modern slavery risks in our supply chain to allow us to focus our attention and resources on the areas of greatest exposure to risk. Geographically those areas that were identified as having the highest potential direct risk were India and Indonesia whilst China, Mexico and Turkey also showed elevated potential risk. Products with the highest potential risk were those made from rubber, plastics, textiles, pulp and paper.

As a follow up to this work, we have initiated the following actions:

  • We are strengthening our approach to communicate and enforce our Corporate Responsibility (‘CR’) policies in our supply chain by writing out to our suppliers, prioritising those in countries with elevated social risks, reminding them of our requirement that at least internationally recognised minimum requirements for workers’ welfare and conditions of employment are met both by them and in their own supply chains (including any sub-contractors).
  • We have set up a global sourcing working group with representatives from all of our business areas to provide greater transparency of social risks in our global supply chain and to coordinate and oversee actions planned and taken to mitigate those risks.

Policies in relation to slavery and human trafficking

For over ten years, Bunzl has adhered to a comprehensive suite of corporate responsibility policies that cover key impacts to our business. Our Employees policy requires all businesses to develop policies which reflect the UN Universal Declaration of Human Rights and local legislative
requirements together with other Group standards. Our Suppliers policy also requires compliance with internationally recognised minimum requirements for workers’ welfare and conditions of employment as defined by the International Labour Organization or the Ethical Trading Initiative, which specifically prohibit forced labour i.e. slavery and human trafficking. Full details of our policies can be found in the Responsibility section of the Bunzl plc website.

Our Employees policy is implemented and monitored by a team of human resource professionals and is reviewed by our internal auditors who periodically visit Bunzl locations and audit the operations to ensure that they meet the relevant standards. In addition we have a “Speak Up” policy providing a dedicated confidential reporting mechanism where employees can raise issues of concern.

Due diligence processes in relation to slavery and human trafficking in supply chains

The sustainability of our business is based on building long term partnerships with our suppliers. We have on a number of occasions written to the top 50% of suppliers by value to share policies on corporate responsibility to ensure their policies are compatible with those of Bunzl, including
no forced labour within their operations or within their own supply chains.

In 2008 Bunzl established its Global Sourcing team, comprising a procurement office and a quality assurance and quality control team based in Shanghai, who perform regular audits of our suppliers in Asia with a view to ensuring that they meet international standards. In 2016 the Global Sourcing team completed 449 supplier audits covering more than 90% of our spend in Asia. The team in Shanghai and the relevant Bunzl procurement professionals will work with suppliers to achieve acceptable standards in all areas of the audit, and where breaches are identified appropriate action is taken to address such breaches, in accordance with the Company’s policy. Bunzl reserves the right to cease a relationship with a supplier if it is found that unacceptable practices are being employed at any sites used for producing or sourcing Bunzl products and those suppliers fail to make improvements over an agreed timeframe or make no commitment to making the improvements required. Regular reports are submitted to the Bunzl plc Board of Directors summarising the audits that have been carried out and the material issues that have been identified from such audits and the follow up actions taken to address such issues.

Effectiveness and performance review
In 2016:

  • 16 calls were received through our “Speak Up” line. None of these related to modern slavery.
  • The Global Sourcing team performed 449 supplier audits covering suppliers in Asia. As a result of these audits, our Global Sourcing team has worked with 39 suppliers to improve their employment practices.

Staff training

  • All of our senior staff, including managers and procurement and sales executives, are required to complete the corporate responsibility e-learning modules that have been developed. These include information on our policies regarding corporate responsibility. Compliance is monitored by our HR departments.
  • Our Global Sourcing team comprises professional auditors who are trained in identifying and reporting social risks.

Looking ahead
Our objectives for 2017 are the following:

  • Launch a corporate responsibility training module which specifically covers social risks, including modern slavery.
  • Continue to ensure that our CR policies, including our requirements relating to social risks, are communicated and enforced adequately in our supply chain through communications with our suppliers and by expansion of our audit programme.

Approved by the Board of Bunzl plc on 21 June 2017 and signed on its behalf by Frank van Zanten, Chief Executive.

Slavery and Human Trafficking Statement for the 2016 financial year

This statement is made in accordance with Section 54, Part 6 of the Modern Slavery Act 2015 and sets out the steps that Bunzl plc, its subsidiaries and operating divisions (together “Bunzl”) are taking with a view to ensuring that slavery and human trafficking is not taking place in Bunzl’s
supply chain or in any part of its business.

About us, our operations and our supply chain

Bunzl is an international distribution and outsourcing Group with revenue in 2016 of £7.4 billion. We operate across 30 countries and are divided geographically into Business Areas covering North America, Continental Europe, UK & Ireland and the Rest of the World. Day to day management of the business, including procurement, is devolved to Business Area Heads in each of our operational geographies who are responsible, through the Chief Executive, to the Board of Bunzl plc. Although we are a decentralised Group which gives management autonomy to take decisions relating to our operations locally, our governance framework allows the Board to lead the Company in the right direction as we develop and pursue our future strategy, while ensuring that the tone of the Group’s culture and values is set from the top and that the standards established by the Board are maintained throughout the Group. Bunzl employs c. 16,000 people in sourcing, consolidating and delivering a wide range of nonfood consumable products across a variety of markets. We do not manufacture any of the products we supply and our supply chain is both extensive, numbering thousands of suppliers, and dynamic as we respond to expanding customer requirements.

Our commitment

Bunzl is wholly committed to respecting human rights across both our own operations and our supply chain. We also take appropriate action to ensure that all our employees understand our policy of eliminating forced labour, child labour and human trafficking and aim to ensure that our
suppliers apply this standard within their operations and their own supply chains.

Bunzl’s slavery and human trafficking risks

The majority of our businesses are based in North America, Europe and Australasia and are involved solely in the procurement, consolidation and supply of manufactured goods. In our view, the profile of our operations in terms of locations and roles therefore means that the risk of the use of forced labour is low.

The majority of our suppliers are based close to our selling companies, although we do import some products from lower cost areas, primarily south-east Asia, where we consider the potential risks of forced labour to be higher. In 2016 the Bunzl Risk Management Committee, chaired by the Director of Group HR, worked with consultants to complete a third party risk assessment to establish direct and indirect social risks, including modern slavery risks in our supply chain to allow us to focus our attention and resources on the areas of greatest exposure to risk. Geographically those areas that were identified as having the highest potential direct risk were India and Indonesia whilst China, Mexico and Turkey also showed elevated potential risk. Products with the highest potential risk were those made from rubber, plastics, textiles, pulp and paper.

As a follow up to this work, we have initiated the following actions:

  • We are strengthening our approach to communicate and enforce our Corporate Responsibility (‘CR’) policies in our supply chain by writing out to our suppliers, prioritising those in countries with elevated social risks, reminding them of our requirement that at least internationally recognised minimum requirements for workers’ welfare and conditions of employment are met both by them and in their own supply chains (including any sub-contractors).
  • We have set up a global sourcing working group with representatives from all of our business areas to provide greater transparency of social risks in our global supply chain and to coordinate and oversee actions planned and taken to mitigate those risks.

Policies in relation to slavery and human trafficking

For over ten years, Bunzl has adhered to a comprehensive suite of corporate responsibility policies that cover key impacts to our business. Our Employees policy requires all businesses to develop policies which reflect the UN Universal Declaration of Human Rights and local legislative
requirements together with other Group standards. Our Suppliers policy also requires compliance with internationally recognised minimum requirements for workers’ welfare and conditions of employment as defined by the International Labour Organization or the Ethical Trading Initiative, which specifically prohibit forced labour i.e. slavery and human trafficking. Full details of our policies can be found in the Responsibility section of the Bunzl plc website.

Our Employees policy is implemented and monitored by a team of human resource professionals and is reviewed by our internal auditors who periodically visit Bunzl locations and audit the operations to ensure that they meet the relevant standards. In addition we have a “Speak Up” policy providing a dedicated confidential reporting mechanism where employees can raise issues of concern.

Due diligence processes in relation to slavery and human trafficking in supply chains

The sustainability of our business is based on building long term partnerships with our suppliers. We have on a number of occasions written to the top 50% of suppliers by value to share policies on corporate responsibility to ensure their policies are compatible with those of Bunzl, including
no forced labour within their operations or within their own supply chains.

In 2008 Bunzl established its Global Sourcing team, comprising a procurement office and a quality assurance and quality control team based in Shanghai, who perform regular audits of our suppliers in Asia with a view to ensuring that they meet international standards. In 2016 the Global Sourcing team completed 449 supplier audits covering more than 90% of our spend in Asia. The team in Shanghai and the relevant Bunzl procurement professionals will work with suppliers to achieve acceptable standards in all areas of the audit, and where breaches are identified appropriate action is taken to address such breaches, in accordance with the Company’s policy. Bunzl reserves the right to cease a relationship with a supplier if it is found that unacceptable practices are being employed at any sites used for producing or sourcing Bunzl products and those suppliers fail to make improvements over an agreed timeframe or make no commitment to making the improvements required. Regular reports are submitted to the Bunzl plc Board of Directors summarising the audits that have been carried out and the material issues that have been identified from such audits and the follow up actions taken to address such issues.

Effectiveness and performance review
In 2016:

  • 16 calls were received through our “Speak Up” line. None of these related to modern slavery.
  • The Global Sourcing team performed 449 supplier audits covering suppliers in Asia. As a result of these audits, our Global Sourcing team has worked with 39 suppliers to improve their employment practices.

Staff training

  • All of our senior staff, including managers and procurement and sales executives, are required to complete the corporate responsibility e-learning modules that have been developed. These include information on our policies regarding corporate responsibility. Compliance is monitored by our HR departments.
  • Our Global Sourcing team comprises professional auditors who are trained in identifying and reporting social risks.

Looking ahead
Our objectives for 2017 are the following:

  • Launch a corporate responsibility training module which specifically covers social risks, including modern slavery.
  • Continue to ensure that our CR policies, including our requirements relating to social risks, are communicated and enforced adequately in our supply chain through communications with our suppliers and by expansion of our audit programme.

Approved by the Board of Bunzl plc on 21 June 2017 and signed on its behalf by Frank van Zanten, Chief Executive.